The Right Chain. Guaranteed.
Donghua Limited, the UK arm of one of the world’s largest chain manufacturers, is so confident with their new Chain ID tool that they guarantee to supply the right chain, first time or supply it FOC.
Bob Wellsbury, managing director of Donghua Limited, explains: “Our new Chain ID App has been well received by both end-users and our network of Product Partners and Stockists. They’ve experienced how useful the Chain ID tool is when they need to identify replacement chain whilst their sales engineers are out on-site as we can identify the right replacement chain within one hour during normal working hours.”
He added: “What’s more, if a customer places an order via our Chain ID tool and we supply the wrong chain, we guarantee* to replace the right chain completely free of charge.”
The online Chain ID tool and App currently helps identify Leaf Chain, Agricultural Chain & Attachments and Standard Roller Chain & Attachments. Further developments are planned including Conveyor Chain and Sprockets.
* The guarantee relates to orders placed quoting the unique Chain ID enquiry reference via the Chain ID tool where the chain has been identified by Donghua Limited.